You can authenticate Facebook and Google accounts within White Box. Authenticating your accounts provides incremental analytics and reporting to everyone within your organization.
To authenticate a new account within White Box, do the following:
- Click on "Administration" in the left menu.
- Select "Link Social Accounts" below Administration in the left menu.
- Click on the Facebook or Google tab. Click the blue "Authenticate" button
- You will be re-directed to Facebook or Google directly.
- You will be prompted to log in and "Authorize the App". Authorizing allows you to access the designated Social Media account through White Box.
*** Please note: This does not give TDn2K access to your personal accounts on Facebook or Google. This only allows White Box to capture your customer's feedback on your owned Facebook and Google pages.