On your White Box dashboard you can chose to view analytics and data by either "Count" or Reach". "Count" is the number of mentions of your brand on social and review sites. "Reach" is the number of people who see those mentions.
To view data by "Count" or "Reach", do the following:
- Select "Dashboard" in the left menu bar.
- Select "Count" or "Reach" in the top right corner of the graph display. The tab is selected when it is gray.
- This selection will update the charts, graphs, and data presented on Classification, Activity, Sentiment, Facebook, and Twitter tabs.