White Box 2.0 is the latest release of the White Box Social Intelligence web platform. Launched in April 2017, this new and improved version is easier to naviage and 100% based on member feedback.
This new and improved version includes:
- Separate user generated content from brand generated content
- View guest satisfaction scores by source
- Searchable franchise, region, DMA and unit dropdowns
Plus, two new White Box PDF reporting options:
- Trend Report: view guest satisfaction scores and BBI sales and traffic trends by month
- Theme Report: view Top 10 positive and Top 10 negative guest comments by topic